Skip to main content

Partnership with ProgenyHealth

Date:
August 05, 2019

We are partnering with ProgenyHealth, a company that specializes in Neonatal Care Management Services through the first year of life. Beginning on October 1, 2019, Progeny will work with BlueShield neonatal patients/parents, as well as attending physicians, nurses and pediatricians, to promote healthy outcomes for premature and medically complex newborns.

In addition to sending us Census information, we ask that you notify us directly when infants are admitted to the NICU by calling us at 1-800-677-3086 or (518) 220-4650. The program will promote a collaborative approach to care management that supports a timely and safe discharge for these patients. Progeny will also provide inpatient review services and assist with discharge planning to ensure a smooth transition to the home setting. Families will have a dedicated case manager who will provide support and education during the first year of life.

For more information about ProgenyHealth programs and services, please call 1-888-832-2006, or call Provider Service at 1-800-444-4552 or (518) 220-5620.

Recent Articles

  • Individual Provider Recontracting Initiative
    We will be amending and restating our existing contracts. Starting next month, all directly contracted individual providers will be sent an updated contract. The New York State Department of Health (DOH) requires that each provider sign and return their amended/restated contract.
  • New Digital Provider and Facility Reference Manual
    We’ve upgraded our Provider and Facility Reference Manual, which is now available in digital format. The new manual offers a better, more interactive user experience. Here, we highlight some of the new features.
  • Updates to Screening for Hepatitis C Virus (HCV) in Adults
    Hepatitis C virus (HCV) is reportedly the most common blood infection in the country. The U.S. Preventive Services Task Force has updated the recommendation for HCV screening in March 2020 to now include all adults ages 18 to 79 without known liver disease, regardless of their risk for infection.
  • Update to Spine Preauthorization Process
    To help streamline the preauthorization process for spine procedures and injections, all these requests will be submitted directly to our Utilization Management Department beginning October 1, 2020. We will no longer require any requests to be submitted through Palladian Health.
  • Care at Home Expanded for Medicare Advantage Patients
    Beginning on July 7, more Medicare Advantage patients will be eligible to enroll in a new extension of the Care at Home program -- Care at Home℠ On Call -- which offers some urgent care in-home services. Care at Home On Call will be offered to newly enrolled Medicare Advantage members.

Working with Us

Additional Resources

We want to hear from you! Have a topic request for the next Blue Bulletin? Email us

Stay in Touch! Sign up to receive emails for provider news and information