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Introducing Kayvin Robertson, Vice President, Provider Contracting and Relations

June 28, 2022

We are excited to introduce our newly appointed Vice President, Provider Contracting and Relations at Highmark Blue Shield of Northeastern New York, Kayvin Robertson.

Robertson will be working with our network providers and managing provider agreements. In addition, he will develop innovative provider reimbursement programs that will allow our providers to deliver the best health care to their patients.

He has an extensive background in the health care industry, which includes serving as Medical Practice Administrator and Safety Officer and Patient Service Representative at the Cleveland Clinic Foundation. Most recently, Robertson was the Network Administrator at Medical Mutual of Ohio. While there, he developed and coordinated an extensive provider network for 13 counties while forging strong provider partnerships, including the expansion of networks for more than 50 hospitals in Ohio, Pennsylvania, and West Virginia.

Over the past four years at Highmark, Robertson has been responsible for the development of provider agreements for both fee-for-service and value-based reimbursement programs.

With a strong background in alternative payment models, Robertson is looking forward to working closely with both our network providers and practice account managers to improve the experiences and address the challenges and opportunities within our provider community. In the wake of the COVID-19 pandemic, Robertson understands the pressures our health care community has faced, from staffing to supply chain demands.

Photo of Kayvin Robertson

Kayvin Robertson

Vice President, Provider Contracting and Relations
Highmark Blue Shield of Northeastern New York

When asked how he hopes to address some of these pressures, Robertson said that Highmark Blue Shield of Northeastern New York “is in a unique position to embrace these challenges by turning the old volume focused approach on its side and creating a new health experience for the more than two and a half million members we serve by assessing health on a spectrum focused on quality outcomes we create a new experience for those members and truly embrace health. That’s what Living Health means. That’s why I am excited about this journey.”

In addition to improving health outcomes and experiences for patients, Robertson is equally enthusiastic about getting to work with our dedicated and passionate network of providers. By recognizing the uniqueness and closeness of the communities we serve, Robertson is excited about working together to transform the health care experience for our providers and their patients. “That sense of togetherness demonstrates there exists a community of caregivers willing to lock arms with us to solve the challenges ahead,” Robertson says.

Raised in Upstate New York with relatives still in the area, Robertson has a deep connection to the Capital Region.

When not at work, Robertson enjoys being outdoors, camping, taking trips with friends, and trying new restaurants.

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