Skip to main content

Blue Bulletin

BlueShield of Northeastern NY strives to provide our network of provider practices and facilities with the most current health plan information in a quick and easily accessible manner.

  • CLARIFICATION: Medication Billing of J-codes

    October 31, 2019

    All professional, ancillary or institutional claims, both outpatient and inpatient, that include J-code(s) must also include the valid NDC of the billed product. This was effective October 1, 2019, but our previous notice only identified outpatient claims as requiring a valid NDC.
    Continue Reading
  • Orchestrating Transitions of Care

    October 24, 2019

    Well-orchestrated transitions from one health care setting to another can literally save lives. Transitioning patients from hospital stays to home or another facility usually involves multiple handoffs. Much has been written about how best to do this, but it’s worth summarizing a few key points.
    Continue Reading
  • Making it Easier to Verify Provider Information

    October 24, 2019

    We’ve partnered with BetterDoctor to help provide BlueShield patients with an up-to-date, accurate directory of our network providers. During the fourth quarter, BetterDoctor will begin an outreach campaign.
    Continue Reading
  • Pediatric Diagnosis Codes Made Easier

    October 24, 2019

    ICD-10 codes let us know when you have patients with conditions that require more of your time. We’ve developed a tip sheet with some of the most common pediatric diagnosis codes to help you quickly determine which code to put on a claim.
    Continue Reading
  • Medical Protocol Updates Available Online

    October 24, 2019

    We recently reviewed 54 of our medical protocols. These will be posted online on or before October 31, 2019.
    Continue Reading
  • Updated Clinical Practice Guidelines Available Online

    October 24, 2019

    The following Clinical Practice Guidelines have been reviewed and approved by our Quality Management Committee (QMC) and can be viewed online at bsneny.com/provider > Policies & Guidelines > Practice Guidelines.
    Continue Reading
  • Timely Information Exchange Between Primary Care and Behavioral Health Improves Care Coordination

    October 24, 2019

    The 2019 online information exchange survey results from primary care and behavioral health providers identify opportunities for improvement in frequency, timeliness, and process.
    Continue Reading
  • Right Start Prenatal Support

    October 24, 2019

    We provide the Right Start prenatal program free of charge to your BlueShield patients in order to provide extra support, care and education to expecting mothers.
    Continue Reading
  • End the Epidemic

    October 24, 2019

    End the Epidemic is Governor Andrew Cuomo’s plan to end the AIDS epidemic in New York State by 2020. The plan includes reducing new HIV infections annually from 3,000 to 750 and reducing the rate at which HIV-diagnosed persons progress to AIDS by 50%.
    Continue Reading
  • Brief Provider Call Center Closure

    October 01, 2019

    Our Provider Service call center will be unavailable from noon to 3 p.m. on October 3, 2019, for a planned event. Representatives will resume taking calls at 3 p.m.
    Continue Reading

Working with Us

Additional Resources

We want to hear from you! Have a topic request for the next Blue Bulletin? Email us

Stay in Touch! Sign up to receive emails for provider news and information