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How to Register and Set Up a Visit

Sign up now with these simple steps so you're ready when you need it.

Step-by-step process

Make sure you have your insurance information on hand during registration.

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Search "Doctor On Demand" on the app store to download the app

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Add your insurance coverage by searching "Highmark Blue Shield of Northeastern New York"

sign up page for Doctor On Demand app
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Enter your Member and Group IDs

For your Member ID, please type:

  1. the three letters
  2. the nine-digit number
  3. the two numbers that appear just before your name

Example: YJP99999999901

Doctor On Demand homepage mobile view
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See a Medical Doctor Now or Book an Appointment

Doctor On Demand homepage mobile view

Download the app here today!

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Is telemedicine right for me?

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Doctor On Demand support

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1-800-997-6196 (TTY 711)