Skip to main content

Member Services

Our Website and Member Login Is Moving. Let's Make Sure You're In the Right Place.

If your member ID number begins with 88 or 99 you’re in the right place. If it begins with a 1 and includes 10 digits, your portal has moved! Click below to access. 


If this is your first time visiting please register for a new account.


women raising their hands

Member Benefits

Login or register for your online member account for a personalized view of your plan. Learn about our wellness debit card, personal health navigation services, and other discounts, including HealthyLife Rewards.

Blue Cross Blue Shield Building

Helpful Tools

Access our online tools and other useful information. Pay your bill online, view your member account, download the mobile app, search our FAQs, glossary, and more!

Live Fearless Cruiser


Search and download forms often used by members. Find forms for reimbursement of medical, vision, or dental expenses, and other related forms. Medicare forms are also available. 

Seeking Care

You have many ways to seek the care you need when you need it. Determining where to go in certain situations can help you save time and money.

find a doctor

Find a Doctor

Searching for quality health care has never been easier. Use our tool to find a doctor, hospital, or medical procedure locally or nationally. 

live fearless cruiser

In the Community

Find out what's going on in the Capital Region! View our calendar of events, community sponsorships, and more. 

live fearless cruiser

Health Education

Want to know how we protect your privacy? Wondering what your rights and responsibilities are as a Highmark Blue Shield of Northeastern New York member? You'll find the answers you need to these questions, as well as a variety of others.