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Individual Care Management

Our care management programs bridge the gap between doctor visits and any additional care members may need. Based on an analysis of claims and health risks, programs are tailored to each member's unique needs. 

Our care management team works one-on-one with members to provide support for ongoing health conditions. Clinical nurses also visit members in the hospital to help coordinate care with their doctors and specialists, including arranging after-care. 

We have programs for:

  • Asthma
  • Behavioral health
  • Cardiac care
  • Diabetes
  • High-risk pregnancies


  • Palliative care
  • Sleep disorders
  • Spine issues
  • Transplants
  • Weight loss
Lisanne Holley, clinical pharmacist at bcbs, hands a member a prescription bottle

Lisanne Holley, Clinical Pharmacist, Blue Shield, and Lisa S., Member