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For Providers

Telephone Numbers

Provider Service

Monday - Friday: 8 a.m. - 5 p.m.
1-800-444-4552

BlueCard Provider Services

Monday - Friday: 8:30 a.m. - 12 p.m.; 1 p.m. - 5 p.m.
1-800-429-9886

Government Programs - Provider Services

Monday - Friday: 8 a.m. - 5 p.m.

1-877-327-1395

Provider Relations - Contracting and Pricing

(518) 220-5601

Fraud and Abuse Hotline

800-314-0025

1-800-333-8451

Referrals

1-877-327-1395 

Office & Mailing Addresses

Paper Claims Submission

BlueShield of Northeastern New York

PO Box 80

Buffalo, New York 14240-0080 

Provider Correspondence

BlueShield of Northeastern New York

PO Box 15013
Latham, NY 12212

Government Programs Claims and Correspondence

BlueShield of Northeastern New York

PO Box 80
Buffalo, NY 14240-0080

Provider Relations and Contracting Department

BlueShield of Northeastern New York

40 Century Hill Drive
Latham, NY 12110

Telephone

Toll Free: (800) 888-1238 
Local: (518) 220-4600
Monday - Friday: 8:00 a.m. - 8:00 p.m. 
Saturday & Sunday: Closed 

Online

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Corporate Address:
BlueShield of Northeastern New York
40 Century Hill Drive
Latham, NY 12110
 

Mailing Address:

BlueShield of Northeastern New York
PO Box 15013
Albany, NY 12212