Member Resource Videos
Use these videos to help employees better understand their plan and the benefits available to them through Highmark Blue Shield of Northeastern New York
Doctor On Demand®
Telemedicine, hosted by Doctor On Demand® allows members to connect through live camera to a doctor 24/7 who can review symptoms and medications, perform an exam, recommend a treatment plan, and prescribe medication if necessary.
EX Network
The Expanded, or EX Network brings together characteristics of a traditional POS and PPO network to provide local and national coverage for members who reside in our service area.
Welvie
Welvie is an online surgery decision-support program that helps members decide on, prepare for, and recover from surgery. Members learn how to work with their doctor to understand surgical and non-surgical treatment options.
Livongo
Livongo provides a convenient way for diabetic members to manage their diabetes with a smart glucose meter, unlimited testing supplies, and health coaching all provided at no member cost.
